Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service crew is educated to very quickly care for all web hosting users’ problems and advise questions. Via our ticket system, you’ll be able to share your issue and a support team representative will, no doubt get back to you within maximum one hour. In actual fact, practice has confirmed that the general answer period is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any query you might have regarding Aussie Hosting Services’s products. We now have professionals working at all times to supply solutions anytime required. You could use the ticket system or post a message at any time, or pick–up the phone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need assistance while working on your sites within the Control Panel, you can always select the Help control key and locate your problem in the list of articles that will came up. We have also turned a number of the posts into training videos. The catalogue of educational videos will show up if you click on the Videos press button present on the top right.